Trust & safety
Browser storage and saved choices
We use browser storage to keep your saved-character choices in the browser you use. Those choices are separate from a chat thread or a paid account balance.
What the saved list remembers
Saving a character keeps a bookmark in this browser so you can return to its profile. It doesn't save the conversation.
Saving a character doesn't create an account, start a subscription or send a chat message.
What clearing site data changes
Removing the browser's site data can remove the local saved list. A private-browsing session may also discard it when the session ends.
Changing browsers or devices can therefore show a different local collection. That alone does not prove a subscription ended or an account conversation was deleted.
Choose browser settings deliberately
Use your browser's site-data controls to review or clear stored preferences. On a shared device, think about the list you leave visible to the next person using that browser.
Clearing site data is not the same as using Delete Account. If you want to stop renewal or remove the account, use the relevant account controls instead.
Keep account and payment records distinct
A browser preference does not replace the receipt for a purchase. Keep the confirmation you need for a billing question rather than assuming the local collection stores that information.
For broader personal-data questions, use our privacy and contact information. Do not include passwords or recovery codes in a request about browser storage.
Questions and answers
Will clearing cookies and site data remove saved characters?
It can remove browser-saved choices. The result depends on the browser's site-data controls and whether local storage is included in the cleanup.
Does clearing browser data cancel a paid plan?
No. Browser cleanup is not subscription cancellation. Use the subscribed account's renewal controls.
Are my saved characters the same on every device?
The local bookmark list belongs to the browser storing it. It is not presented as a cross-device conversation backup.